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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Landrum

March 20, 2025

5  out of  5
rating by Gary Landrum
"Been my agent thru thick and thin for 33 years."
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Deep Mandal

March 11, 2025

5  out of  5
rating by Deep Mandal
"Fantastic service by Marcus, Steve, Susan and the entire staff! Gretchen also deserves special mention, she always provides me with great service and is very responsive to all my questions"
We responded:
"I appreciate you taking time to let us know how we did, Jim."
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Cassandra Hunter

March 6, 2025

5  out of  5
rating by Cassandra Hunter
"Gretchen was prompt, professional, polite, and quickly resolved by query."
We responded:
"Cassandra, thank you so much for your thoughtful feedback! We're so glad to hear that Gretchen was able to assist you, and we’ll be sure to share your kind words with her. Don’t hesitate to reach out if you need anything — we're here to help! -Jim "
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Lisa P

March 6, 2025

5  out of  5
rating by Lisa P
"I have been with Jim Cochran office for many years and have been completely satisfied with Steve . He is very helpful in explaining coverages for my home and auto especially with young drivers. I highly recommend giving Steve a call, for me the coverage was better at a lower premium."
We responded:
"Thank you so much, Lisa, for your loyalty and kind words! We're thrilled to hear that Steve has been such a helpful resource for you over the years. We truly appreciate your recommendation and are grateful to have you as part of our State Farm family! Please don’t hesitate to reach out if you ever need anything. -Jim "
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Jim Romero

February 20, 2025

5  out of  5
rating by Jim Romero
"Had a great experience with Steve when setting up my home and auto insurance needs. Steve is very knowledgeable and made sure we selected the right policies for our needs. A true pro and a pleasure to work with"
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F Z

February 17, 2025

5  out of  5
rating by F Z
"I'm with my agent representative Susan for a long time. No matter doing a new quote, update information, or helping me to do a insurance claim, she is always very professional and fast responding. 100% satisfied!"
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Andrew Chodorow

January 29, 2025

5  out of  5
rating by Andrew Chodorow
"Marcus couldn’t have been more helpful. Made getting my car insurance set up way too easy. Would recommend him to anyone!!!"
We responded:
"Thank you for sharing your experience! I'm thrilled that Marcus provided you with such excellent service in setting up your car insurance. We strive to make the process as easy as possible for our neighbors, your recommendation means a lot to us. If you need any further assistance, feel free to reach out. -Jim "
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Nazka Donalson

January 16, 2025

5  out of  5
rating by Nazka Donalson
"I have used this agency for years and have been very happy. Everyone I have communicated with in the past have been very knowledgable, friendly and quick to help. I just opened a new policy with Mark McMahon and he was extremely efficient and got everything to me in a timely matter. I would highly recommend this agency."
We responded:
"Thank you for being a loyal customer and for sharing your positive experience with us! We're delighted to hear that you've consistently received knowledgeable, friendly, and prompt service from our team. It's great to know that Mark was efficient in setting up your new policy and ensured everything was handled promptly. Your high recommendation means a lot to us, and we're grateful for your trust. Please let us know of any future questions or concerns! -Jim "
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Andrew Frazier

January 13, 2025

5  out of  5
rating by Andrew Frazier
"I have been using this office for years. The service, knowledge, and ability to provide quick and accurate responses is more than on point. The insurance itself has always been great. Got the best policy for the best price I could find. Recently had Gretchen field some questions for me. Super nice and very helpful."
We responded:
"Andrew, thank you for sharing your kind review! We are thrilled to hear that Gretchen and the team have been very helpful and willing to answer any questions you have. Our team strives for outstanding service, so we are glad to have been doing this with you for years. Please reach out with any questions or concerns. We are happy to help you! -Jim"
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Kathy Pool

January 3, 2025

5  out of  5
rating by Kathy Pool
"Marcus McMahon has helped us with all of our insurance needs from business to home and auto. Very knowledgeable and helpful at any time we call. We have enjoyed doing business with State Farm."
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Dieter Letsch

December 5, 2024

5  out of  5
rating by Dieter Letsch
"The staff in Jim Cochran's office are always very professional and helpful. It's a pleasure to work with them all!"
We responded:
"Hi Dieter, thank you for the kind review. We strive for great service and are thrilled when we see a review like this one. Please let us know if you ever need anything in the future! -Jim"
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Christopher Lynn

November 19, 2024

5  out of  5
rating by Christopher Lynn
"I just moved into the area and Steve was fantastic to work with. He broke down the differences in my previous state's policies to make it easy to compare and was super responsive anytime I had a question."
We responded:
"Christopher- Thank you for sharing your experience with Steve. We're delighted to hear that he made your transition to a new area seamless by breaking down policy differences and being highly responsive to your questions. If there's anything more, we can assist you with, please feel free to reach out. -Jim "
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Cary Bruce

November 19, 2024

5  out of  5
rating by Cary Bruce
"Susan and Marcus have helped me so much this year with everything from Life Insurance to bundle Rental and Car Insurance that I would not know where I would be without them...Thank you Both"
We responded:
"Cary- Thank you for sharing your experience with Susan and Marcus. We're thrilled to hear that they have been instrumental in assisting you with everything from Life Insurance to bundled Rental and Car Insurance. Your gratitude and trust mean a lot to us. If there's anything more, we can do for you, please don't hesitate to reach out. -Jim "
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Elaine Cooper

November 19, 2024

5  out of  5
rating by Elaine Cooper
"Jim,thanks to you and your awesome team,I truly appreciate what all you have done for my family.Your team is always there when needed."
We responded:
"Thank you for the kind review, Elaine! We value our relationship and strive to help whenever possible. Please reach out with any questions! – Jim"
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Dianne Millican

November 18, 2024

5  out of  5
rating by Dianne Millican
"We have been with Jim Cochran’s State Farm agency since 2008 and have always received expert care and advice from Jim and his staff. If you’re looking for an Agency who cares for your needs and is highly responsive to phone calls and questions, call Jim Cochran’s State Farm agency."
We responded:
"Thank you so much for your kind and thoughtful review, Dianne! We value our relationship with you over the years. Our goal is always to be responsive and attentive to our customer’s needs, and we’re so glad to know we’ve been able to do that for you. If there’s anything else we can do to assist you, don’t hesitate to reach out. We’re here for you! -Jim"
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PE Vreswyk

November 15, 2024

5  out of  5
rating by PE Vreswyk
"Great Group! I needed a last-minute insurance upgrade while purchasing a new car, and Steve Rea stayed past closing time to help me get it done while having to make minor (major) adjustments a few times while we were closing the deal. He was professional, patient, and kind throughout. You couldn't ask for a better insurance group. They've repeatedly proven they have my back when I needed them most."
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that Steve went above and beyond to assist you with your insurance needs during such a busy time. we’re always here for you whenever you need us. Your kind words mean a lot to the entire team, and we look forward to continuing to support you!- Jim "
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Angie Santos

October 17, 2024

5  out of  5
rating by Angie Santos
"They have managed my insurance for at least 15 years. It is so convenient to just pick up the phone or send an email, receive a prompt answer, and get everything going and resolved. They are reliable and offer great service."
We responded:
"Angie, Thank you for your loyalty over the past 15 years! We're delighted to hear that you've found our service convenient and reliable. Providing prompt responses and efficient resolutions is our goal, and we're glad to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out! -Jim "
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Johan Roosma

October 15, 2024

5  out of  5
rating by Johan Roosma
"We have been with Jim Cochran for as long as we are in the Woodlands, nearly 20 years already. We plan to stay with him, because our contacts with his office have always been very enlightening and professionally sound. His staff is very personal and helpful."
We responded:
"Thank you so much for your long-standing trust and loyalty! We're thrilled to hear that your experiences with our office have been enlightening and professionally sound. We take pride in providing personal and helpful service, and it's wonderful to know that we have met your expectations for nearly 20 years. We look forward to continuing to serve you in The Woodlands for many more years to come! -Jim "
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Prissy Lovejoy

September 10, 2024

5  out of  5
rating by Prissy Lovejoy
"Everyone at this office has always been kind and helpful to me but my heart will always be partial to Susan. As cornball as it may sound she really has been a “good neighbor” and friend to me on some very stressful days. We need more of these kinds of people in our lives."
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James Mock

September 6, 2024

5  out of  5
rating by James Mock
"Every year, I find it a daunting task to review my insurance policies. I have to say in my 50 plus years of doing this Jim Cochran’s Agency is one of the best. They spend the time to go over all the elements of my policies and when I have called in for assistance they have been there on the spot. Thank you to all at Jim Cochran’s State Farm."
We responded:
"Your kind words mean a lot to us, and we’re grateful for your trust over the years. If you ever need anything else, we’re here to help. Thanks again for choosing us! -Jim"
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Mary Harber

August 21, 2024

5  out of  5
rating by Mary Harber
"This office is the best. Any questions we have get answered amazingly. Love the service we get! Marcus McMahon treats us like family!:)"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that you love the service you receive from us. It's wonderful to know that Marcus McMahon treats you like family—your trust and satisfaction mean the world to us. If there's ever anything more we can do for you, we're here to help. Thanks for being part of our State Farm family! -Jim"
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Amanda Downing

August 20, 2024

5  out of  5
rating by Amanda Downing
"I have been with State Farm, specifically Jim Cochran's office, for many, many years. Mr. Cochran's office has always been responsive to my questions and needs. They are professional and polite any time you call, even in the most stressful situations. While there might be disagreements with the Claims Department, Mr. Cochran's office is willing to help in any way they are able."
We responded:
"Thank you so much for your five-star review! We're grateful for your long-standing trust in State Farm and our office. It's wonderful to hear that our team has consistently been responsive, professional, and polite, even during stressful situations. We understand that there can be challenges, but we're glad to know that we have been willing to assist you in any way possible. Your satisfaction is our top priority, and we appreciate your continued loyalty. If there's ever anything more we can do for you, please don't hesitate to reach out. Thank you for being such a valued part of our State Farm family! -Jim"
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Theresa Larsen

August 20, 2024

5  out of  5
rating by Theresa Larsen
"Love them! Had them for home and auto insurance. Susan is the best and always takes care of me! They have a great team, and I would recommend them to anyone!"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that you've had such a positive experience with us for both home insurance. Susan is indeed wonderful, and we're glad she takes such great care of you. We're proud of our team and appreciate your recommendation. If you ever need anything, we're always here to help. Thanks for being a valued part of our State Farm family! -Jim"
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Alyssa Iverson

August 20, 2024

5  out of  5
rating by Alyssa Iverson
"Great customer service !"
We responded:
"Thank you so much for your five-star review! We're delighted to hear that you experienced great customer service with us. Your satisfaction is very important to us, and we’re thrilled to have met your expectations. If you ever need anything else, we're here to assist. Thanks for choosing us! -Jim"
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David Valicevic

August 19, 2024

5  out of  5
rating by David Valicevic
"Excellent experience!"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we appreciate your trust in our services. If you ever need anything else, we're here to help. Thanks again for choosing us! -Jim"