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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johan Roosma

October 15, 2024

5  out of  5
rating by Johan Roosma
"We have been with Jim Cochran for as long as we are in the Woodlands, nearly 20 years already. We plan to stay with him, because our contacts with his office have always been very enlightening and professionally sound. His staff is very personal and helpful."
We responded:
"Thank you so much for your long-standing trust and loyalty! We're thrilled to hear that your experiences with our office have been enlightening and professionally sound. We take pride in providing personal and helpful service, and it's wonderful to know that we have met your expectations for nearly 20 years. We look forward to continuing to serve you in The Woodlands for many more years to come! -Jim "
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Prissy Lovejoy

September 10, 2024

5  out of  5
rating by Prissy Lovejoy
"Everyone at this office has always been kind and helpful to me but my heart will always be partial to Susan. As cornball as it may sound she really has been a “good neighbor” and friend to me on some very stressful days. We need more of these kinds of people in our lives."
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James Mock

September 6, 2024

5  out of  5
rating by James Mock
"Every year, I find it a daunting task to review my insurance policies. I have to say in my 50 plus years of doing this Jim Cochran’s Agency is one of the best. They spend the time to go over all the elements of my policies and when I have called in for assistance they have been there on the spot. Thank you to all at Jim Cochran’s State Farm."
We responded:
"Your kind words mean a lot to us, and we’re grateful for your trust over the years. If you ever need anything else, we’re here to help. Thanks again for choosing us! -Jim"
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Mary Harber

August 21, 2024

5  out of  5
rating by Mary Harber
"This office is the best. Any questions we have get answered amazingly. Love the service we get! Marcus McMahon treats us like family!:)"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that you love the service you receive from us. It's wonderful to know that Marcus McMahon treats you like family—your trust and satisfaction mean the world to us. If there's ever anything more we can do for you, we're here to help. Thanks for being part of our State Farm family! -Jim"
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Amanda Downing

August 20, 2024

5  out of  5
rating by Amanda Downing
"I have been with State Farm, specifically Jim Cochran's office, for many, many years. Mr. Cochran's office has always been responsive to my questions and needs. They are professional and polite any time you call, even in the most stressful situations. While there might be disagreements with the Claims Department, Mr. Cochran's office is willing to help in any way they are able."
We responded:
"Thank you so much for your five-star review! We're grateful for your long-standing trust in State Farm and our office. It's wonderful to hear that our team has consistently been responsive, professional, and polite, even during stressful situations. We understand that there can be challenges, but we're glad to know that we have been willing to assist you in any way possible. Your satisfaction is our top priority, and we appreciate your continued loyalty. If there's ever anything more we can do for you, please don't hesitate to reach out. Thank you for being such a valued part of our State Farm family! -Jim"
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Theresa Larsen

August 20, 2024

5  out of  5
rating by Theresa Larsen
"Love them! Had them for home and auto insurance. Susan is the best and always takes care of me! They have a great team, and I would recommend them to anyone!"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that you've had such a positive experience with us for both home insurance. Susan is indeed wonderful, and we're glad she takes such great care of you. We're proud of our team and appreciate your recommendation. If you ever need anything, we're always here to help. Thanks for being a valued part of our State Farm family! -Jim"
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Alyssa Iverson

August 20, 2024

5  out of  5
rating by Alyssa Iverson
"Great customer service !"
We responded:
"Thank you so much for your five-star review! We're delighted to hear that you experienced great customer service with us. Your satisfaction is very important to us, and we’re thrilled to have met your expectations. If you ever need anything else, we're here to assist. Thanks for choosing us! -Jim"
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David Valicevic

August 19, 2024

5  out of  5
rating by David Valicevic
"Excellent experience!"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we appreciate your trust in our services. If you ever need anything else, we're here to help. Thanks again for choosing us! -Jim"
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Metin Akay

June 14, 2024

5  out of  5
rating by Metin Akay
"Marcus is an exceptional agent, most caring, highly knowledgable person and very professional!! We appreciate his help.."
We responded:
"Thank you for your feedback! We're thrilled to hear that Marcus is an exceptional agent, caring, highly knowledgeable, and very professional. We appreciate your kind words and are glad to have been able to help. If you need any further assistance, please don't hesitate to reach out. Thanks again for your support! -Jim"
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Joe Kearns

May 9, 2024

5  out of  5
rating by Joe Kearns
"Please accept my compliments Jim Cochran. Steve proved to be knowledgeable and patient as he warm heartedly weathered our conversations & communications as I sought understanding the market changes affecting my policies. Thank you Steve, you are appreciated. 👏"
We responded:
"Thank you so much for your kind words, Joe! I’m so pleased to hear about your positive experience with Steve. He truly is a dedicated member of our team, consistently eager to make sure that our customers understand their plans and any changes that may affect them. Your appreciation means a great deal to us, and I will be sure to share your compliments with Steve. We truly appreciate your support and are here whenever you need us. Thank you again for choosing us for your insurance needs! - Jim"
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zainab mohammedsaid

April 17, 2024

5  out of  5
rating by zainab mohammedsaid
"Amazing service"
We responded:
"Thank you so much for the five-star review! We’re happy to hear that you enjoyed our service. Providing amazing experiences is what we aim for, and it’s great to know we hit the mark with you. Your feedback is important to us, and we look forward to assisting you again. Thanks for choosing our services! - Jim"
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Daniel Miller

March 20, 2024

5  out of  5
rating by Daniel Miller
"Recommended. Recommended to my brother in Houston. 45 mi away. He liked their service orientation. I have used them about 20 years."
We responded:
"Thank you so much for sharing your experience and recommending us to your brother in Houston! We're glad to hear that both you and your brother have appreciated our service orientation. It's truly rewarding to know that we've been able to serve you for the past 20 years. We're committed to continuing to provide excellent service for many more years to come. If there's anything else we can do for you or your brother, don't hesitate to reach out. We appreciate your loyalty and support! - Jim"
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mariana jimenez

January 26, 2024

5  out of  5
rating by mariana jimenez
"I’ve had State Farm for a few years now and I’ve had 0 complaints. The customer service is top notch with anyone at Jim Cochran’s office. I was recently assisted by Steve in regards to getting insurance on my new vehicle and he was so helpful and very friendly."
We responded:
"What a fantastic review, Mariana! We are happy to hear about your flawless experiences with State Farm and the top-notch service you've received from everyone at our office, especially from Steve, most recently. It sounds like he hit the bullseye in making the process of getting insurance for your new ride smooth and enjoyable. Kudos to Steve for being not just helpful, but also bringing the friendliness game strong! Thank you for choosing us and taking the time to share your positive vibes. If you ever need anything else, we're here for you! Safe and happy driving! - Jim"
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Kim Dockstader

January 2, 2024

5  out of  5
rating by Kim Dockstader
"Marcus Mahon provides consistently great customer service!"
We responded:
"Kim, we're thrilled to hear that you've had a positive experience with Marcus! He's indeed a fantastic member of our team, and we're glad he could assist you. Thank you for your kind words and for choosing us for your needs. We look forward to serving you again!- Jim Cochran"
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SC2Michalk

December 14, 2023

5  out of  5
rating by SC2Michalk
"Very quick turn around time, very professional, and helpful in explaining what all was included/covered."
We responded:
"Thank you for taking time to leave us a review. Jim"
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Pat Dalee

December 6, 2023

5  out of  5
rating by Pat Dalee
"Markus did a great job helping me with my policy and also followed up and took great of of my concerns"
We responded:
"Pat, I appreciate you taking time to leave Marcus a review. Jim"
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L D

November 13, 2023

5  out of  5
rating by L D
"I worked with Steve Rea at Jim Cochran's State Farm agency in The Woodlands to cover my autos, home, and umbrella insurance policies. They are wonderful to work with being professional, polite, and prompt. Based on my personal experience I would highly recommend them."
We responded:
"Thank you so much for your glowing review! I’m so glad to hear that your experience with Steve was nothing short of wonderful. It's fantastic to know that our team's knowledge, politeness, and prompt service made a positive impression on you. We truly appreciate your recommendation and look forward to continuing to provide top-notch insurance services with a smile! - Jim"
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Linda Gremillion

October 2, 2023

5  out of  5
rating by Linda Gremillion
"Thank you, Marcus, for taking such great care of all of my insurance needs. It can sometimes be difficult and confusing when changes need to be made. I soooo appreciate your infinite patience in addressing my concerns and answering my many questions!!! Linda F."
We responded:
"Linda, thank you for leaving Marcus a review. I am glad he was able to make it easy for you. Jim"
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Robert Dwyer

September 27, 2023

5  out of  5
rating by Robert Dwyer
"Steve Rea can be described as efficient and thorough while also moving intentionally through the process of quoting and putting insurance in force. I got better coverage than I had and fair price. I know the agents can't control the price the carriers quote so regardless of price I felt the knowledgable approach Steve took gave me comfort I was working with a seasoned pro. Thanks Steve."
We responded:
"Thank you so much for taking the time to share your experience, Robert! We're very glad to hear that Steve left you feeling confident about your insurance choices. Steve is indeed great at navigating the intricacies of insurance, making sure you get the coverage that suits your needs. Getting better coverage at a fair price is a win, and we understand that pricing isn't something agents can control. But Steve's knowledgeable approach is what sets him apart, making you feel like you're in the hands of a seasoned pro. Your kind words are greatly appreciated, and we'll be sure to pass them along to Steve. If you ever have more insurance needs or questions, don't hesitate to reach out. - Jim"
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Kate Bassey

August 9, 2023

5  out of  5
rating by Kate Bassey
"I am moving out of state, currently have a renters insurance with statefarm and just wanted to continue with the company. I called this agent located in the area I'm moving to and spoke with Steve. He was great with providing every detail I needed to know. Just amazing, very quick and customer friendly. I recommend."
We responded:
"Kate, moving to a new state can be overwhelming, but it's heartening to know that Steve's detailed guidance and friendly approach made it easier for you. It's moments like these that remind us why we're passionate about what we do. Your recommendation means the world to us, and we're excited to be a part of your journey. Wishing you all the best, and welcome to Texas! - Jim"
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Chuckie Delaporte

July 28, 2023

5  out of  5
rating by Chuckie Delaporte
"I love working with Kyle Buchanan. He is always incredibly helpful, knowledgeable, quick to respond. I often have many changes to my insurance needs and he is on top of it every time. He is the best!!"
We responded:
"Chuckie, thank you for the positive review on Kyle. "
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Sara Barcenas

July 20, 2023

5  out of  5
rating by Sara Barcenas
"I have been with statefarm since I was 18. Jim’s staff, Susan and Marcus are the best and are tend to my various needs very promptly. I am an extremely satisfied and happy customer."
We responded:
"Sara, thank you for giving us a great review. "
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Katelyn Doucet

July 3, 2023

5  out of  5
rating by Katelyn Doucet
"Joanna Nix helped me, she has the best customer service & made the experience easy for me & stress free!"
We responded:
"Katelyn, I appreciate you taking time to leave us a review. "
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Sierra Isabella

July 1, 2023

5  out of  5
rating by Sierra Isabella
"Lee is always so helpful and always answers the phone. A true relief to be able to call her!"
We responded:
"Sierra, thanks for the review!"
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Joe DeMonico

June 5, 2023

5  out of  5
rating by Joe DeMonico
"Marcus McMahon and the entire staff at Jim Cochran’s office in The Woodlands have taken excellent care of us for more than a decade. We couldn’t recommend anyone more highly."
We responded:
"Joe, thank you for trusting us for so many years! JC"