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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robin Bains

March 14, 2023

5  out of  5 rating by Robin Bains
"The Team at Jim Cochrans office always provides excellent service. Friendly and courteous staff that takes care of all my insurance needs even when I'm travelling. Thank you all."

Paula Crockett

March 14, 2023

5  out of  5 rating by Paula Crockett
"Ms. Lee Nix is the best ever! Always reassures me with my choices and makes me feel like I am her only customer! Ask for Lee she'll take care of ya! Paula C."

Alane

March 14, 2023

5  out of  5 rating by Alane
"Kyle did a great job on changing my insurance over to my new vehicle. It was quick and very efficient. Kyle was very personable and professional."

Renee Durfield

March 10, 2023

5  out of  5 rating by Renee Durfield
"Wow! What a great representative of Jim Cochran's State Farm Agency Kyle is. He was so helpful when I called and informed with answers for the questions I threw at him. He made the whole process of transferring insurance from California to Texas a breeze. Thanks again Kyle!"

Tim Fisher

March 7, 2023

5  out of  5 rating by Tim Fisher
"Great customer service from Lee Nix, as always. Long time customer with plans to stay. Thank You!"

Thomas Boehme

March 6, 2023

5  out of  5 rating by Thomas Boehme
"Always great service and they know you as a true local provider. We have used them for more than 10+ years"

Jas Taylor

March 5, 2023

5  out of  5 rating by Jas Taylor
"referred into Jim Cochran State Farm office by an associate who worked with Steve in the past. Steve helped me get better coverages with more protection for me & my family. I am all smiles not only saving a significant amount of money but also made the switch in the same day!"

Devon Sizemore

March 2, 2023

5  out of  5 rating by Devon Sizemore
"Lee box helped me lower my auto rates and suggested policies that truly worked for my finances and my needs as a young professional she is a sweet lady and a great worker."

Pat Budro

February 6, 2023

5  out of  5 rating by Pat Budro
"I have been doing business with Jim Cochran for many years. I have my home, car, and grand children's life insurance policies with Jim and State Farm. Any claims I have had were handled right away. Jim and his staff are very friendly and very professional. I highly recommend Jim Cochran for all your insurance needs."

Sarah Simmons

February 6, 2023

5  out of  5 rating by Sarah Simmons
"Lee is so nice and very professional, I have also dealt with Marcus and he is very knowledgeable and asks to make sure everything is going good. ❤️"

Talon Baskin

January 17, 2023

5  out of  5 rating by Talon Baskin
"Lee gives exceptional service! We are thankful for her!"

Lon Freund

January 11, 2023

5  out of  5 rating by Lon Freund
"Been with State Farm for 20+ years. I can honestly tell you not all agents are the same. Mr Cochran employs in my opinion the best team out there. Marcus is my go to guy with any question and even calls me periodically to discuss if I qualify for a different or better discount! Please do your homework shop the rest but in the end you will come to realize this team is the best!"

madison fisher

January 6, 2023

5  out of  5 rating by madison fisher
"Kyle was extremely helpful. This was my first time purchasing insurance and he walked me through step by step. He helped me select the best plan specific to my needs. He was very professional and patient."

Sherry Martin

January 5, 2023

5  out of  5 rating by Sherry Martin
"I can't say enough good things about this office! I needed to change insurance due to the never-ending increasing cost and I wanted to be able to talk to a live person because with my current company I could never talk to anyone without being on hold forever! Lee Nix was exceptional and saved me over $350.00 a month!! We use them for our business account where I work and I just switched over for my personal auto. Lee is always available when I call and she helps me with all my questions. Everyone should call and get a quote, it can't hurt and she might even save you some money. Very happy client!"

Megan Myrand

December 14, 2022

5  out of  5 rating by Megan Myrand
"I've been with this company for many years. Lee Nix is always so helpful and I can always go to her for any questions or adjustments that I need on my policies."

Glenda Sue Gaines

December 9, 2022

5  out of  5 rating by Glenda Sue Gaines
"Jim Cochran’s office has been handling our insurance needs for the past 9 years. The staff is always very helpful. Marcus is very knowledgeable in all lines of insurance and is always ready to answer my questions. Thank you."

Robin Ensor

December 1, 2022

5  out of  5 rating by Robin Ensor
"Great service. Marcus has gone above and beyond to help us with our insurance needs."

Sue Berry

November 15, 2022

5  out of  5 rating by Sue Berry
"Lee Nix has done an outstanding job in helping us with the insurance on our new home. Great customer service and professionalism."

Cindy Ford

October 12, 2022

5  out of  5 rating by Cindy Ford
"I worked with Marcus for a new auto policy and he made everything so easy and convenient!"

Miracle Films

September 30, 2022

5  out of  5 rating by Miracle Films
"Exceptional service. Marcus takes care of everything and has helped me customize my coverage for my business and personal policies. I have known him since his first day at State Farm and he ALWAYS treats me like family."

Hunter Estrada

September 28, 2022

5  out of  5 rating by Hunter Estrada
"I got in touch with Kyle Buchanan to acquire renter’s insurance for my apartment and had a great experience. He was professional, timely, and made the phone call enjoyable throughout the process. I highly recommend reaching out to Kyle at the Jim Cochran State Farm Agency."

Courtney Michelle

September 2, 2022

5  out of  5 rating by Courtney Michelle
"I had the pleasure of working with Lee Nix for homeowners insurance. Her knowledge and experience blew me away. I had tons of questions and she patiently went through each one and never made me feel like I was taking too long. I could hear her greet people as they walked in and she talked to them like family. She is amazing and a go to person. Call her!"

E. C.

August 30, 2022

5  out of  5 rating by E. C.
"Been with Jim since 1980's, staffs always helpful and courteous."

Gary Averitt

August 15, 2022

5  out of  5 rating by Gary Averitt
"I have been with State Farm Insurance for over 45 years, around 30 with Jim's Office. I have dealt with many different representatives over the years, but Lee Nix has defined what customer service within the Insurance Industry should be. She is very knowledgeable, professional, has always either had the answer to my question, or was able to find the answer for me. Lee is always willing to help, without coming over as an Insurance Salesperson, she has always kept service first knowing that SERVICE is what keeps people coming back. Lee has established the benchmark for Customer Service.....Thanks Lee!"

Eva Houle

August 13, 2022

5  out of  5 rating by Eva Houle
"I had excellent experience with this insurance. I was dealing with Marcus McMahon, very knowledgeable, great, wonderful!!!!! 5 stars to Jim Cochran State Farm insurance. Thank you Marcus!!!!!"